There, you can add an account with your current information, register products to that account, and delete your old accounts, or those with outdated information.Īctivation limits are based on the type of license agreement you have. Keep your contact information up-to-date using Register Once. This can happen if there is a change to your name, the company name, or your address after the product was registered. The contact information doesn't match what is already associated with the serial number when the product was registered. Your contact information doesn't match the serial number For more information about when previous versions become ineligible for activation, see You are trying to activate an ineligible previous version You can only activate previous versions that are listed on the eligible previous version list for
Log in as a different user and sign in with your Autodesk Account credentials. Note: After the contract manager assigns the product to you, click If you entered the serial number and product key, but the Activate button is grayed out, contact the contract manager to assign the product to you. You entered the serial number for an individual product rather than the collection serial number If you are activating a product in a collection, make sure you use the serial number and product key for the collection (not the individual product).
For more information, see How to find your Host Name and Physical Address. The host ID is incorrect (only valid for network licenses.
See: Finding Serial Numbers & Product Keys The serial number cannot contain alpha characters.The serial number must have exactly 12 characters (11 numerals and a hyphen).Try entering the values again in case you misspelled something.